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Services Overview

Global 360's dedication to superior customer service has resulted in an unparalleled customer care program known as the Global 360 Investment Protection Program (IPP).

Global 360 takes a proactive support stance to ensure that Global 360 Enterprise Products — and the companies who depend on them — remain continuously productive. Through IPP, Global 360 customers receive expert service from experienced deployment specialists for mission-critical solutions.

IPP highlights include:

  • An annual system operations review to ensure that Global 360 Enterprise Products run at peak efficiency
  • Design, deployment and recovery services
  • Ongoing training to guarantee state-of-the-art efficiency and productivity with Global 360 Enterprise Products
  • Access to Global 360 Worldwide Support Center twenty-four hours a day, five days a week
  • New product features and updates as they become available.

Predictable, practical maintenance and accessible expert assistance give the customer confidence in efficient production and invaluable insight into ongoing revenue allocations. This knowledge and customer commitment makes Global 360 the leader in world-class customer service.

Customer Quotes

"Global 360 has allows us to take our service from days to hours to minutes. This solution enables us to fulfill our commitment to our customers."

— Tim Wallace
Vice President of Loan Servicing
Wells Fargo






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