Resource Library |  Sitemap |  Terms

 
 

Features

The Electronic Mailroom Service captures information from paper (faxes, mail etc) and electronic formats (web forms, e-mails) and classifies that information into "case files" according to its format or content and an organization's unique business rules. Information can then be stored and/or exported to a database, e-mail server, workflow, or back-end system, such as an Enterprise Content Management (ECM), Enterprise Resource Planning (ERP), or Customer Relationship Management (CRM) system.

The Electronic Mailroom Solution Provides:

  • Immediate document and data capture upon arrival
  • Automated and operator-assisted data validation
  • Data and forms processing, including OCR
  • Management of data in "case folders"
  • Inactive and active records management and storage
  • Data storage backup
  • Fulfillment services
  • Secure document destruction with historical reconciliation

Customer Quotes

"Global 360 gave us the flexibility to handle multiple types of workflow and automate processes. Global 360 makes intelligent business decisions."

— Marilee Rautenberg
Project Manager
Symetra






BPM Solutions

Achieve real results with Global 360's BPM Suite