Partner: Avalon

Website: avalonconsult.com

Overview

• HQ in Dallas, TX with BPM operations based in MN and offices in DC and CO
• Enterprise Content Management Practice (Focus on Vignette since founding in 2003, recent introduction of MOSS competency)
• eLearning Practice (Focus on OutStart; innovate w/ methodology “ADEPT”)
• Enterprise Search (Focus on Autonomy)
• Business Process Management (June 2007)

Geographical Coverage

• US coverage (primary Central/Southeast)

Value to Customer

Infusing BPM consulting services into its current Content Management, Search and Knowledge Management offerings, Avalon is able to offer customers a unique practice that puts both process and content at the core their delivery solutions.

Value to Global 360

Avalon is developing a BPM Assessment toolkit that will help Global 360 better understand the customer’s objectives to align the correct technical solution. This effort will also help determine the level and scope of consulting services Avalon will expect to perform, leading to a more successful & satisfied customer.