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Media/Analyst Coverage 2007

Global 360 is frequently covered by the media for our product innovations, company announcements, customer wins and awards.

9/24/2007 - eBizQ - Jim Sinur Discusses Process Intelligence

I caught up with Jim Sinur, Chief Strategy Officer at Global 360. Before joining Global 360 Jim was the leading BPM analyst at Gartner. He tells us he is having a lot of fun at Global 360 helping to shape the future of BPM. One area Jim is focusing on is Process Intelligence. I asked Jim exactly what that is. Frankly, I think he's on to something here. Right after the BPM conference Gartner held it's first Event Processing Summit. Providing business managers with real-time feedback and predictive capabilities on their business processes will provide the next level of business agility and intelligence. Listen to how Jim Sinur defines process intelligence and what it will do for organizations.
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9/11/2007 - eBizQ - Global 360 Releases Insight360 for Process Intelligence

Global 360, a provider of business process management (BPM) and optimization solutions, today announced significant enhancements to the industry’s first and only business process intelligence solution, Insight360.
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9/10/2007 - ComputerWire - Global 360 Upgrades BPM Suite

Global 360 will today unleash upgrades to the trio of core components that make up the backbone of its business process management platform.
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7/24/2007 - eBizQ - Global 360 Selected by AIG United Guaranty

Global 360, a provider of business process management (BPM) and optimization solutions, today announced AIG United Guaranty, a subsidiary of American International Group, Inc. (AIG) and a leader in insurance products and solutions, has implemented Global 360’s Case360 product to cost effectively manage the company’s entire underwriting process, enable entry into new markets and reduce dependency on paper-based processes.
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7/13/2007 - InformationWeek (Blog) - Microsoft Creates BizTalk Server Bundle For SOA: The package of applications is designed to bring service architecting and business process building capabilities to small and medium-sized businesses.

Microsoft this September will offer Release 2 of BizTalk Server 2006 along with a package of other applications as a building block for services oriented architecture.
The SOA and Business Process Pack will include, in addition to Microsoft's BizTalk connectivity server, Microsoft Office SharePoint Server 2007, Visual Studio Team System, SQL Server 2005, the .Net Framework, and four Office Business Applications Reference Packs. The package will be discounted 10% off regular prices, said Burleigh Kawasaki, director of Microsoft's Connected Systems Division.
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6/20/2007 - Baseline - BPM Vendors Add More Sophistication To Tools: Getting Work in Order

Updated: Before Foley & Lardner, one of America's top law firms, takes on a new client, it must check for conflicts with existing engagements. That means looking to see not only whether the Milwaukee-based firm already represents a competitor, or someone involved in an action against the prospective client. It has to check all the way up to the parent-company level, across 17 Foley & Lardner offices, as well as the files of some 1,000 attorneys.
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6/14/2007 - Baseline - Global 360: Evolving Over Time

Hy Cite has a pretty good idea of what's cooking. Doing business under the name Royal Prestige, the Madison, Wis., company markets kitchen equipment, flatware and more. But 10 years ago, it decided it needed to kick its paper-based manual credit check system up a notch.
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6/4/2007 - BPM Enterprise - BPM Solution Helps Wholesale Distributor Elevate Service Levels

Maintaining service levels is of utmost importance to wholesale distributor Hy Cite Corp., based in Madison, Wisconsin. The company, which distributes the Royal Prestige line of kitchenware and provides financing to consumers who choose to apply for credit, found that automating its business processes was the easiest way to keep its distributors happy, and thus keep customers happy.
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5/7/2007 - CIO.com - Who Offers Business Process Management Tools: As you evaluate software in the big BPM market, focus on the problem you're trying to solve.

The category of business process management (BPM) software covers a lot of ground: As you choose tools, beware of the jargon, and focus on the business problem you’re trying to solve.
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4/25/2007 - BPM.com - Jim Sinur Leaves Gartner for Global 360

Gartner veteran and 37-year IT industry stalwart Jim Sinur leaves his post of ‘VP and Distinguished Analyst’ and general BPM practice leader at Gartner Group for the newly created role of “Chief Strategy Officer” at Global 360, where he will be responsible for the “advancement of Global 360's product leadership in the BPM and Process Intelligence markets.”
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4/24/2007 - eBizQ - ebizQ Podcast: Jim Sinur Leaves Gartner to Lead Global 360 Strategy

Industry pundits require a certain amount of detachment from the technologies and companies they cover. Vendors are attached to their particular solutions, and buyers are attached to what has made them successful in the past. Analysts, however, observe markets closely, do extensive research, talk to vendors and customers, but remain unattached. This detachment provides a valuable perspective on the market.
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4/23/2007 - eBizQ - Gartner's Jim Sinur Joins Global 360 as Chief Strategist

Global 360, a leading provider of business process management (BPM) and optimization solutions, today announced Jim Sinur as the company’s new Chief Strategy Officer. With more than 15 years experience at Gartner Research and more than 37 years in the IT industry, Sinur will focus on the company’s vision of ensuring customer success through the development of industry-leading process technologies and the acquisition of strategic targets.
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4/2/2007 - Redmond Developer - Microsoft's BPM Play: Microsoft builds business process management community with new Business Process Alliance.

In an industry teeming with vendor-populated associations, the formation of a new "alliance" isn't earth-shaking news. Yet Microsoft's Business Process Alliance (BPA), formed in February, is likely to set off some real tremors in the market for business process management systems, analysts say.
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3/21/2007 - IT Business Edge - Interoperability Is Aim of Microsoft Business Process Alliance

Interview with Ben Cody, vice president of product management and Microsoft liaison at Global 360, a provider of business process management solutions.
Question: Let’s start with the big picture. What are the major trends you see in business process management? Cody: The biggest one that we see right now is that BPM is becoming a very mainstream technology these days. I’ll give you a couple of proof points. First, there’s a recent Gartner survey that indicates the market just for BPM suites grew last year from $730 million to $903 million. If you load in all the other enabling technologies, it grew from $1.4 billion to $1.6 billion, so they’re projecting out a blended CAGR [compound annual growth rate] of 21 percent with a CAGR for the BPM suites specifically of 23 percent. We’re going to talk about Microsoft later in this interview, I believe, and that’s just another data point. Bigger companies are moving into this space. BPM is rapidly maturing and becoming accepted as a valuable technology for businesses.
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2/26/2007 - BPM Enterprise - Microsoft's BPM Ambitions Gain Steam with New Business Process Alliance (Blog)

Posted by Dian Schaffhauser: The Gartner Business Process Management Forum, Microsoft and 10 of its partners announced the Microsoft Business Process Alliance, a program that mixes joint ventures with technology and marketing aspects.  The companies participating represent three main areas of BPM: process modeling and analysis, business rules management and human centric workflow and include: AmberPoint, Ascentn, IDS Scheer, Fair Isaac, Global 360, InRule, Metastorm, PNMsoft, RuleBurst and SourceCode Technology Holdings Inc. Several have worked with Microsoft in the past.
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1/27/2007 - eWeek - Microsoft Forms Business Process Alliance, Develops BPM Roadmap

Microsoft is honing in on business process management with the formation of the Microsoft Business Process Alliance and the release of a BPM roadmap that will include a key standard—Business Process Execution Language—in the Windows Workflow Foundation.  The companies include IDS Scheer (a key process modeling partner with SAP and Oracle), Fair Isaac, Global 360, Metastorm, Ascentn, SourceCode Technology Holding, AmberPoint, InRule, PNMsoft and RuleBurst.
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1/25/2007 - Bank Technology News (Email Bulletin) - Global 360 Merges Collaboration, Process Management into Core SOA

Global 360 has released G360 Case Manager 10.0, a single-solution package combining the capabilities of BPM and optimization tools, collaborative content and records management applications. Case Manager 10.0 incorporates the ability to graphically model organizational data and deploy human processes, with enterprise content management, and with a self-contained application configurations, IT is empowered to enforce configuration lifecycle management policies for each independent process or content application and simplify the deployment features, reducing the time to deploy new systems.
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1/24/2007 - KMWorld - Optimizing BPM, RM

Global 360 has unveiled G360 Case Manager 10, which incorporates BPM capabilities, including the ability to graphically model organizational data and deploy human processes, with enterprise content management functionality for a complete management platform.
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1/23/2007 - eBizQ - Global 360 Rolls Out G360 Case Manager 10.0

G360 Case Manager combines the capabilities of BPM and optimization tools, collaborative content and records management applications into a single solution that helps organizations meet business goals for core business processes.
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1/10/2007 - Digital Publishing Solutions Magazine - BPM—Improving Processes and Efficiencies: How business process management (BPM) combines technology and people smarts to give your business an edge

BPM is all about the freedom to choose appropriate action. "There’s an element of BPM that’s a management discipline and it’s pretty easy to lose sight of that. First and foremost, you’ve got to look at BPM as the way you look at your organization and its supporting technical layer. The market has evolved to combine collaboration tools, workflow, EAI, application development, and content management into what is known as BPM," says Ben Cody, VP, product management, Global 360.
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1/8/2007 - eBizQ - Global 360 Shares Banking Success Stories

Global 360’s award-winning BPM solutions give financial institutions the tools to optimize critical business processes, ensuring sustainable competitiveness and premium service for customers, shareholders and partners.
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1/2/2007 - BPM.com - Global 360 Releases Simulation 1.0

Global 360 has released Business Optimization Server (BOS) Process Modeler with Simulation 1.0. Process Modeler with Simulation enables organizations to document "as is" business processes, collaborate on "to be" process improvements and justify BPM projects through ROI analysis. BOS Process Modeler with Simulation is available as a standalone product with interactive simulation statistics or can be integrated with Global 360's BPM Suite or BOS solution for in-depth analysis of process scenarios alongside production process event data.
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1/1/2007 - KMWorld - BPM evolution brings automation, integration and analysis

“An intelligent robot in the Global 360 application monitors Outlook mailboxes and imports these e-mails into G360 Workdesk with indexing information, routing messages to the appropriate individual," Liu explains. In this case, Outlook is being used as part of a system-to-system workflow. When the users process the claim, they are working in a dedicated BPM application.
Global 360 can access process information outside its own application, to provide a broad view of historical data as well as predictive capability.
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1/1/2007 - KMWorld - BPM Proliferation Drives the Need for Process Intelligence

Global 360 has developed its Business Optimization Server (G360 BOS) to enable businesses to capture and leverage process intelligence in the following three distinct perspectives: historical, real-time, and predictive.  G360 BOS provides historical process intelligence enabling business professionals to gain end-to-end process visibility, even for processes that span multiple departments and are supported by different software applications. G360 BOS enables organizations to understand the duration or cycle time to complete the overall process, as well as which activities take the most time to perform. Within each activity, visibility is extended so that analysts and managers may understand how much time people spend performing work versus waiting on work. Cost information is also overlaid upon the process, enabling organizations to directly impact the bottom line.
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