Services Overview

Global 360's dedication to superior customer service has resulted in an unparalleled customer care program known as the Global 360 Investment Protection Program (IPP).

Global 360 takes a proactive support stance to ensure that Global 360 Enterprise Products — and the companies who depend on them — remain continuously productive. Through IPP, Global 360 customers receive expert service from experienced deployment specialists for mission-critical solutions.

IPP highlights include:

An annual system operations review to ensure that Global 360 Enterprise Products run at peak efficiency
Design, deployment and recovery services
Ongoing training to guarantee state-of-the-art efficiency and productivity with Global 360 Enterprise Products
Access to Global 360 Worldwide Support Center twenty-four hours a day, five days a week
New product features and updates as they become available.

Predictable, practical maintenance and accessible expert assistance give the customer confidence in efficient production and invaluable insight into ongoing revenue allocations. This knowledge and customer commitment makes Global 360 the leader in world-class customer service.

"Global 360 has taken a huge burden off our users and is helping us provide answers to our members faster than ever."

— Lynn Cummings
Business Technology Strategies Coordinator
New York State Teachers Retirement System

:READ MORE