Solutions For Your Industry: Other Industries

Accelerate Your Time to Value

Improve service while increasing the bottom line

Change the economics of your business processes to gain a competitive advantage in your industry. Global 360 has delivered Process and Document Management solutions tailored to our customer's industry needs in Telecommunications, Healthcare, Energy, and Services.

Global 360 industry solutions deliver:

  • Space and time savings for hospitals so they can achieve their goal of going paperless.
  • Service responsiveness for telecommunications offshore call centers and document management for utilities service centers to meet their performance goals and save millions annually.
  • Proposal management and accounting for project oriented services industries to capture new business.

Drive productivity for your people, and your process

At Global 360, we combine our market-leading process and document management solutions and services with the industry's first out-of-the-box user applications focusing on the way work gets done and how to do it better. Our unique approach addresses people, process and business productivity, improving how every individual interacts and collaborates with the necessary people and documents in your process.

With over 2000 customers worldwide, we've helped improve even the most complex business process, such as:

  • Trade promotion management
  • Claims and dispute resolution
  • Supplier management
  • Employee on-boarding and off-boarding
  • Employee performance review
  • Customer correspondence
  • Call center operations
  • Customer or constituent service

Change how work gets done for immediate ROI

Take the first step towards greater productivity and streamlined customer service:

  • Learn what leaders in your industry are doing to truly change how work gets done.
  • Take advantage of a viewPoint assessment: In less than two weeks, our experts can help you determine where to start, how to increase productivity and deliver a business case for potential ROI.
  • Schedule a meeting or demo to learn more about what we can do for your organization.

Customer Success Story

See how Irish Life changed how they get their work done.

Results

Using Global 360 and Microsoft solutions, Carlson Marketing Canada achieved faster processing of proposal requests and better accuracy in data collection, eliminated the rekeying of data, improved turnaround time by 29% - 7 days to 5 days, reduced the number of people required to process a request by 19% - 27 people to 22 people, and gained the ability to identify and address process bottlenecks and dynamically reconfigure and assign staff to optimize work.

Understanding Exactly How People Use BPM

Hear Scott Kirkland, Global 360 VP of Product Management, discuss the value of Persona-based BPM with Peter Schooff, from ebizQ’s Business Agility Watch.

Listen to the Podcast

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Global 360 Literature

Read more about how Global 360 is changing how work gets done.

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