Working together for faster resolution

Global 360's experienced and customer-focused support organization is committed to providing predictable and proactive customer care. In fact, as a result of their great ongoing support experiences, 96% of our customers would recommend Global 360 as a vendor to other businesses. 

Ensuring you maintain efficient, reliable, mission-critical systems while helping your staff acquire new software maintenance skills, is our #1 priority.

Our approach is based on sharing information, responding quickly to changing needs and working through solutions together with our customers.

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Expertise you need around-the-clock

Global 360's experienced and customer-focused support organization recognizes the importance of providing around-the-clock, personalized, and online service, support and maintenance to our community of customers and partners around the world.

Working with Global 360, you'll receive rapid attention to your requests, timely problem resolution, and effective product updates.

We've got you covered

Support360, Global 360's annual maintenance and support program, offers a variety of options to ensure you have the level of support wherever, and whenever you need it. From special events and 7x24 support to system reviews and upgrades, we're here to support your needs.

Through Support360 you'll also receive access to:

• Experts by phone, email and web
• Support360 Portal
• Online Knowledge Base repository
• Software downloads, service packs, upgrades, utilities, patched and software license keys

Active Support360 customers can access the Support360 Support Portal here.

Contact Worldwide Customer Support at .(JavaScript must be enabled to view this email address)

Protect your investments today

Learn more about Support360 and how Global 360 can ensure your mission-critical solutions are running at optimal performance.

• Active Support360 customers can access the Support360 Support Portal here.

Contact the Global 360 Worldwide Support Center at one the numbers below:

U.S. & Canada:
Toll Free: 800-970-5209
Phone: +1-585-424-2339
Fax:+1-585-424-1969

UK & Europe:
U.K.: 08 009 179 528
Sweden: 020-795092
Portugal: 8008-12693
Italy: 800-786324
Netherlands: 0800-0220457
Belgium: 0800-78830
France: 0800-903390

Asia Pacific:
email: .(JavaScript must be enabled to view this email address)
Australia: 1 800 658 248

All other Countries: +61 3 8508 9032