Resource Center: Type White Papers
- Storage Archive Management in Execute360 Learn how Execute360 by Global 360® provides an end-to-end document lifecycle management solution for the capture, management, storage, and delivery of all critical information assets that are part of any business process.
- How are businesses using Microsoft® SharePoint® in the Enterprise? Learn how 886 other companies use SharePoint, challenges they've faced, and plans for SharePoint 2010.
- Winning in the New Normal: Adaptive Case Management Strategies to Deal with Business as it Happens
- Jump Start Your BPM Program with Standards-based Process Modeling Leading BPM and BPMN guru, Bruce Silver, discusses the importance of standards based process modeling using Visio Prmeium 2010 and Global 360 analystView.
- SharePoint as the Cornerstone of Your Enterprise Process Platform If your organization is already using SharePoint, read this document to better understand how to leverage that investment toward improving enterprise process performance and operations.
- Top Case Management Misconceptions Explore case management to understand the common truths and misconceptions.
- Lean BPM Learn about Lean BPM - an approach to process design, process management, process operation and the use of supporting technology that embodies “lean” concepts in business processes. This paper will cover each of the guiding principles of Lean BPM.
- What to Look For in a Case Management Platform Understand the key capabilities you will need for your case management platform.
- Catalyst for Change: How BPM can help agencies improve operational performance and transparency Learn from commercial sector examples how agencies can use business process and case management for process transformation.
- SharePoint as a Strategic Weapon This paper sets out to highlight potential issues for the strategist on the path ahead, highlighting the options, techniques and practices needed to overcome them. We first characterize the strategic goals of organizations and the technology strategies within them and then move on to assess the strengths and weaknesses of the SharePoint platform. We then get into the meat of the discussion, exploring how the firm can most effectively achieve its business objectives and support its business processes by further leveraging its SharePoint investment through the addition of a Business Process Management (BPM) suite.
- Case Management in Action: LA County DNA Offender Tracking System (DOTS) Hear about the successful implementation of case management to enable DNA Offender Tracking for LA County.
- Case Management: Addressing Unique BPM Requirements Understand case management in the context of Business Process Management in this industry report from Bruce Silver; including typical case management scenarios and what to look for in a case management product.
- Selecting a Vendor Download this informative whitepaper to help you with the key factors and considerations when selecting a Process and Document Management Vendor.
- Delivering Persona-based BPM for Process Success In our Persona-based BPM approach, we recognize and address the unique characteristics of people in process, by the role that they play, by embracing their perspective on process and by empowering their individuality. Persona-based BPM is process designed for people, specifically geared to make their work easier, to help them increase the quality and success of what they do, and to grant them the freedom to personalize their interactions with process.
- Persona-based BPM: Filling in the Missing Links in Process Management The critical links in the process success chain are represented by the activities, wants and needs of all the people involved in the process. From conception to operation—then on to adaptation—process success is determined by the ability of people to interact with processes in a simple, personal and meaningful way. Each major persona group is explained here in detail.
- Savings and Retirement Products You Can Bank On: Meeting Consumer Demands for Safer Investment Products Explore best practices for improving account opening and management in the Financial Services sector, including real world case studies.
- Moving Beyond Models Sandy Kemsley of Column 2 and noted BPM expert discusses the importance of persona-based BPM approaches. The increased ease of process design has been beneficial, but we now need to bring the ease of userexperience design to that same level. Instead of just building tools for the process designer, it’s time to focus on the end users of the process as well, specifically on the user interfaces through which they interact with the process.
- Breaking with Tradition in the Insurance Industry Explore best practices for process improvement in the Insurance sector, including real world case studies.
- Changing the Economics of Supply Management: Strategies to Transform Accounts Payable Explore best practices for improving procure-to-pay processes including invoice management and accounts payable, including real world case studies.
- Navigating the Perfect Storm: Strategies to Cut Costs without Disrupting your Supply Chain Explore best practices for process improvement in Manufacturing and Retail, including real world case studies.
- Optimizing Business Decisions and Processes This whitepaper is a complete review of Global 360 Business Process Management and Corticon business rules
- Improving Efficiency Without Breaking the Bank: Best Practices in Business Process Management Explore best practices for process improvement in the Financial Services sector, including real world case studies.
- BPM Primer: People and Processes Just getting started in BPM? This is the perfect document for you. Learn the BPM Fundamentals (A-Z) with this informative whitepaper.

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