Resource Center: Type Videos
- See How Asia United Bank Uses Case Management to Process Loan Applications 50% Faster Asia United Bank reduced loan application processing time by 50-70% in 3 months by reducing manual steps and paper in the process, consolidated and streamlined operations by having all electronic documents in Case360 virtual case folders instead of multiple different systems, and improved customer service by enabling loan processors to have more time to help clients.
- Physicians Mutual CIO Shares How They Improved Claims Processing with Case Management Dan Simpson, CIO of Physicians Mutual will share how they eliminated paper, reduced manual handoffs and drastically streamlined their process to better service claims. Learn how to address both structured and unstructured processes and ensure success by approaching projects from the participant’s point of view.
- Adaptive Case Management – the New Way to Get Work Done Learn how case management addresses the 80% of work in organizations that is yet to be automated; its key capabilities; which processes benefit most, and the best approach to get started. Hear how companies like First United Bank, Intuit and Department of Homeland Security leverage case management to uniquely deal with demands to grow the business with fewer resources, deliver a better customer experience, and address the changing needs of today’s workforce.
- The sad but true story of Ira the Invoice -- Story and Narration by Global 360 Mark Miller (founder of EndUserSharePoint, chief community officer of Global 360) discusses the realities of Accounts Payable operations in this humorous 4 minute fairy tale. Delivered as a lightning talk at SharePoint TechCon 2011 in Boston, MA.
- Focus on Customer Service productivty: Intuit Case Study See how Intuit is using case management to better serve their customers' customers.
- What Do End Users Want? Donna Tellam of Global 360 discusses the importance of user-centric approaches to application development for BPM Suites.
- Focus on Banking productivity: First United Bank Case Study See how First United Bank changed how they get their work done.
- Mastering the Unpredictable with Adaptive Case Management: Hear from the Authors Listen as experts discuss&the importance of adaptive case management in today& knowledge work economy. You will hear their views on the genesis, application and benefits of ACM and hear about real world customer examples for your industry.
- Focus on Government productivty: Pinellas County Courts Case Study See how Pinellas County Clerk of the Circuit Court changed how they get their work done.
- The 360 View Video Global 360's mission is to change the way work gets done - one person at a time.
- A Conversation with Scott Helmers: Visio Premium 2010, analystView, BPMN, and Simulation We recently sat down with Scott Helmers, Visio MVP, to discuss the new release of Visio Premium 2010 and its analystView plug-in supporting BPMN modeling and simulation. Listen to his perspectives on what the cool new features are in Visio 2010, how simulation is bringing more quantifiable recommendations to process improvement efforts, and which best practices to consider for business process modeling.
- Focus on Insurance productivty: Irish Life Case Study See how Irish Life changed how they get their work done.
- A Conversation With Bruce Silver: BPMN Process Modeling We recently sat down with Bruce Silver, BPM industry expert, to discuss the importance of standards-based business process modeling. Listen to his perspectives on BPMN, business-empowered BPM, Visio 2010’s use of BPMN, and analystView for BPMN simulation.
- Microsoft and Global 360 simplify process analysis: BPMN Modeling and Simulation Microsoft and Global 360 product managers discuss exciting new BPM capabilities in Visio 2010 Premium including: BPMN modeling stencils, ready-to-use process simulation and analysis from Global 360's analystView add-in, and collaboration via SharePoint 2010.
- Video Reactions: Hear why people love the new analystView simulation plug-in to Visio Premium 2010 Visio Premium 2010 + analystView make process improvement easy. Built on Visio 2010, analystView brings modeling, simulation, and continuous improvement to everyone.
- What are people saying in Las Vegas? Hear what people were saying about the analystView + Visio 2010 Worldwide Launch at the Gartner BPM Conference in Las Vegas.
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