Adaptive Case Management – the New Way to Get Work Done Speakers:
Bryan Wandel Director of IT, First United Bank and Trust
Scott Kirkland, VP of Product Management, Global 360

Learn how case management addresses the 80% of work in organizations that is yet to be automated; its key capabilities; which processes benefit most, and the best approach to get started. Hear how companies like First United Bank, Intuit and Department of Homeland Security leverage case management to uniquely deal with demands to grow the business with fewer resources, deliver a better customer experience, and address the changing needs of today’s workforce.

Physicians Mutual CIO Shares How They Improved Claims Processing with Case Management Speakers:
Dan Simpson CIO, Physicians Mutual
Steve Russell, Senior Vice President R&D and CTO, Global 360

Dan Simpson, CIO of Physicians Mutual will share how they eliminated paper, reduced manual handoffs and drastically streamlined their process to better service claims. Learn how to address both structured and unstructured processes and ensure success by approaching projects from the participant’s point of view.