Resource Center - Claims

Resource Center: Solution Claims

2009 BPM State of the Market Report This survey of approximately 500 respondents explores current business process management, process modeling and re-engineering practices within all types of organizations and government agencies
Global 360 Recognized as a Leader in Dynamic Case Management Wave report by Forrester Research In its January 2011 research report on dynamic case management, Forrester Research, Inc. analysts evaluated 10 case management software vendors and identified Global 360 as a leader based on their review of the Case360 solution. The report defines dynamic case management leaders as "providers [who] have all made a strong commitment to offering [dynamic case management] DCM-specific platforms that form a basis of transforming "untamed" business processes."

Process and Case Management for Insurance This brochure highlights Global 360's business process and case management solutions and customers in the Insurance industry.
Global 360 BPM Suite This brochure is a complete overview of the Global 360 BPM Suite.
Global 360 Persona-based Process & Case Management This brochure provides an overview of Global 360's business process management solution and how it leverages Microsoft investments with SharePoint, Visio, Lync, SQL Server and more - complete with example screen shots
Global 360 viewPoint Assessment Getting your BPM project off the ground can be very challenging. Read how Global 360’s ViewPoint Assessment can help you overcome common project hurdles like identifying the right business areas for improvement, aligning key stakeholders on a strategy for success, and building a compelling ROI-based business case to secure management buy-in.
Process and Case Management for Insurance This brochure highlights Global 360's business process and case management solutions and customers in the Insurance industry.

Screen Actors Guild The SAG is now able to balance workloads, integrate audit points into the process, and quickly retrieve claims documents in support of the 750,000 medical claims they receive each year.
AXA UK insurance provider improves customer experience by gaining visibility into the end-to-end processes and improving user productivity.
BoatU.S. BoatU.S. reduced 2 day claims process to 20 minutes and decreased costs across the company.
CSAA Western United Western United reduced costs for processing claims, improved processing performance for their claims and underwriting departments, and improved customer service during a significant growth period.
Insurance Healthcare Provider Global 360's deployment enabled cleaner desktops, increased worker productivity, improved transaction processing speeds, financial improvement, and regulatory compliance for this Insurance Healthcare Provider.
London Verzekeringen The Global 360 solution enables London Verzekeringen to instantly access policy documents, route documents to the proper personnel, and eliminate processing backlogs.
NCMIC NCMIC now enjoys a paperless claims department, automated processes, improved customer service, increased accuracy, easy integration and communication between applications, and the ability to view business levels in real time.

Global 360 Overview for Microsoft Want a quick, easy-to-read overview of Global 360? Look no further. Download this data sheet to read about what Global 360 does, who we do it for and what makes us different.
Global 360 processView A Cloud-based Platform for Collaborative Process Discovery running on top of SharePoint 2010. Global 360 processView also leverages Visio Services, Visio Premium 2010, and Global 360 analystView.

The Right Projects at the Right Time with the Right Technology What are the "right" projects to focus on given the current business environment? How do you increase productivity and position yourself for growth, WITHOUT adding people? Featured Speakers: Karen Furtado, SMA, Marilee Rautenberg, Symetra Financial, and Tom Shepherd, Global 360.

BPM Primer: People and Processes Just getting started in BPM? This is the perfect document for you. Learn the BPM Fundamentals (A-Z) with this informative whitepaper.
Breaking with Tradition in the Insurance Industry Explore best practices for process improvement in the Insurance sector, including real world case studies.
Lean BPM Learn about Lean BPM - an approach to process design, process management, process operation and the use of supporting technology that embodies “lean” concepts in business processes. This paper will cover each of the guiding principles of Lean BPM.
Selecting a Vendor Download this informative whitepaper to help you with the key factors and considerations when selecting a Process and Document Management Vendor.