Resource Center: Solution Account Opening (Customer Onboarding)

Analyst Reports

  • 2009 BPM State of the Market Report This survey of approximately 500 respondents explores current business process management, process modeling and re-engineering practices within all types of organizations and government agencies
  • Global 360 Recognized as a Leader in Dynamic Case Management Wave report by Forrester Research In its January 2011 research report on dynamic case management, Forrester Research, Inc. analysts evaluated 10 case management software vendors and identified Global 360 as a leader based on their review of the Case360 solution. The report defines dynamic case management leaders as "providers [who] have all made a strong commitment to offering [dynamic case management] DCM-specific platforms that form a basis of transforming "untamed" business processes."

Brochures

  • Global 360 BPM Suite This brochure is a complete overview of the Global 360 BPM Suite.
  • Global 360 Persona-based Process & Case Management This brochure provides an overview of Global 360's business process management solution and how it leverages Microsoft investments with SharePoint, Visio, Lync, SQL Server and more - complete with example screen shots
  • Global 360 viewPoint Assessment Getting your BPM project off the ground can be very challenging. Read how Global 360’s ViewPoint Assessment can help you overcome common project hurdles like identifying the right business areas for improvement, aligning key stakeholders on a strategy for success, and building a compelling ROI-based business case to secure management buy-in.
  • Process and Case Management for Banking This brochure highlights Global 360's business process and case management solutions and customers in Financial Services/Banking.

Case Studies

  • Credit Agricole Credit Agricole implemented electronic customer files that enable faster processing, back office optimization and compliance with regulations.
  • Dexia Bank Dexia Bank optimized document digitization and case management to increase efficiency, reduce costs and improve customer service.
  • Europabank Europabank Improved customer service and efficiency by streamlining administrative processes.
  • MTN South Africa The success of the solution is such that turnaround times for new contract applications have been reduced from several days to a matter of hours.
  • Newcastle Building Society Newcastle Building Society improved customer service enabled the Newcastle to achieve significant growth by diversifying into new markets.

Datasheets

  • Financial Services: Account Management Solution Overview of Global 360's Savings & Retirement Account Management solution.
  • Global 360 Overview for Microsoft Want a quick, easy-to-read overview of Global 360? Look no further. Download this data sheet to read about what Global 360 does, who we do it for and what makes us different.
  • Global 360 processView A Cloud-based Platform for Collaborative Process Discovery running on top of SharePoint 2010. Global 360 processView also leverages Visio Services, Visio Premium 2010, and Global 360 analystView.

Webinars

White Papers