• Overview
• G360 Enterprise BPM Suite
• Business Optimization Server (BOS)
• G360 Case Management
• G360 Work Management
• G360 xApps
• G360 Records Manager
• G360 Reports Manager
• G360 Forms Manager
• G360 Email Manager
• G360 Scan Manager
• G360 Storage Manager
• G360 Information Outsourcing Services
• G360 Business/Government Solutions
• G360 Imaging for Windows

G360 Email Manager

The Challenge

Organization's have critical data, documents, decisions and conversation trails trapped in e-mails versus usable within a BPM system. The result? Employees do not have access to all critical information, or the visibility into transactions or information exchanges that they need to do their jobs. There are gaps in document management, and time is wasted as information must be tracked down. Even more critical, records management compliance mandates are not met and organizations are in compliance risk.

Global 360 enables organizations to efficiently and effectively leverage and manage e-mail-transforming it from isolated documents residing in individual's e-mail accounts to a shared information asset. The capture, storage, and retrieval of e-mails are incorporated with the G360 Enterprise BPM solution, which means e-mails are linked to records or files and thus integrated in workflow. Your organization no longer wastes time with e-mail retrieval or knowledge transfer--all authorized users have easy and secure access to the critical project information that they need when they need it.

With G360 E-mail Manager:

• Enables complex, process-driven e-mail management processes
• Links e-mails to records or files automatically
• Ensures all relevant e-mail correspondence is captured and easily and securely accessible, using rules-based capture
• Organizes e-mails based on subject, address, message text, and attachments
• Locates storage and retrieval of all project-oriented e-mails in one central place
• Secures e-E-mails and allows access only by authorized users
• Simplifies adherence to privacy regulations
• Leverages customer e-mail systems that support MIME IMAP, POP, SMTP or secure protocol layer

Benefits

• Access to all related project information by those who need it
• Gained efficiencies and increased process speed
• Compliance and adherence to record management policies
• Real-time customer responsiveness
• Savings in time and money
• Ensured compliance with strict e-mail retention requirements (SEC Rules 17a-3 and 17a-4, Sarbanes-Oxley Act, etc.)