Capture/Redirect

In the event of a disaster or unexpected fluctuations in document processing volumes, G360 Information Outsourcing Solutions Capture Redirect Service helps your organization sustain critical business processes by providing quality, cost-effective image conversion services in support of your microfilm and digital document imaging systems. G360 will capture information from paper (faxes, mail etc) and electronic formats (web forms, e-mails) and convert it into the electronic format of your choice and in accordance with your business rules. Information can then be stored and/or exported to a database, e-mail server, workflow, or back- end system, such as an Enterprise Content Management (ECM), Enterprise Resource Planning (ERP), or Customer Relationship Management (CRM) system.

The Capture/Redirect Solution provides:

  • Document and data capture based on your business rules and existing processes
  • Automated and operator-assisted data validation
  • Data storage backup
  • Fulfillment services
  • Secure document destruction with historical reconciliation
  • Integration into your existing workflow and back-end systems

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"Global 360 gave us the flexibility to handle multiple types of workflow and automate processes. Global 360 makes intelligent business decisions."

— Marilee Rautenberg
Project Manager
Symetra

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