Featured Models + Simulations
Get started in 3 easy steps: (1) Download the ZIP folder, (2) Read the PDF to understand the background behind the process model and simulation (3) Open the Visio process models.
Mortgage Processing
50% Reduction in Processing Costs
Banking/Finance
Source: Global 360
The bank modeled, simulated, and optimized its process for mortgage modification requests in order to improve customer service. A case management solution helped them improve processing times by 35%.
Loan Processing
2x Increase Loan Processing Capacity
Banking/Finance
Source: Global 360
The bank used process simulation to assess the impact of upcoming marketing programs that were aimed at first-time auto buyers.
Accounts Payable
22% Transactions Require Exception Handling
Cross-Industry
Source: Global 360
The company manages 240 transactions daily with a team of three AP clerks and an ERP system. The process model and simulation revealed that several departmental tasks could be performed in parallel, accelerating the payment completion rate.
HR Employee
On-boarding #1
40% Reduction in Processing Time
Cross-Industry
Source: Global 360
HR needs to meet 45-day SLA to complete the on-boarding of an employee. Download the process template and read the business scenario to learn how they achieved their goals.
Claims Processing
Claim Processing Costs Drops Below $55 Target
Insurance
Source: Global 360
Insurance company explored alternatives to improve an existing process and reduce operational costs.
HR Employee
On-boarding #2
Completion times reduced by 43%
Cross-Industry
Source: Global 360
With 300 - 400 employees joining and departing the company every two months, the HR organization is constantly recruiting, on-boarding, training, and relieving staff. Achieving SLAs was a challenge.
Change of Address
Processing Cost Falls 22% Below Target
Banking/Finance
Source: Global 360
Bank needs to process 120,000 change of address requests annually. Process moves from paper-based initiative to automated process.
Hear How Templates Can Help
Murray Laatsch, Business Solutions Analyst at enerPLUS discusses how process templates are the “perfect starting point” for process discovery and modeling efforts. @MurrayLaatsch #BACowboy
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