Cyber Roundtable: How to Improve Knowledge Work Productivity

September 17, 2010

Do you want to gain insight into critical productivity drivers for how people work?
Interested in applying next-generation techniques for managing collaborative human work?
Are you evaluating how to better manage unpredictable, unstructured business processes? 

Then you will want to…  Join the ACM cyber roundtable!

Duration: 60 minutes

Process Improvement That Lets You Deal with Business as it Happens

How do you handle your ad-hoc customer requests?
Can you immediately deal with new regulations or policy changes?
Are you able to respond to missing claims information or invoicing exceptions?

Join our 3-part Case Management Webinar Series to learn how you can better manage these and other unstructured or knowledge worker intensive processes in your organization.

Register for a demo session that is right for YOU:

eJustice for Courts (Government): How to take paper-to-process and transform judicial services with case management: View Replay

New Business Underwriting (Insurance): How to capture new business and drive underwriter productivity with case management: View Replay

New Accounts, Loan Origination and Servicing (Financial Services): How to cut cycle time, manage workloads and rebalance risks with case management: View Replay

Industry: Government, Insurance and Financial Services
Duration: 30 minutes

3 Steps to better process analysis with Visio® 2010

Join the Webinar and learn in 3 steps how to move your process improvement initiatives forward by:
1. Building models faster
2. Collaborating easily across teams
3. Validating better processes risk-free

All attendees will receive a free copy of the BPMN Modeling and Reference Guide.

Duration: 45 minutes

Process Improvement Made Easy with Global 360 + SharePoint 2010

Learn how you can leverage SharePoint 2010 and Business Process Management (BPM) to quickly and cost-effectively create a 21st century process platform.

Duration: 30 minute live demo

SharePoint Business Application Product Demo

Interested in seeing how you can leverage Global 360 and SharePoint to create a process platform? Want to see first-hand how you can quickly and easily build, manage and monitor SharePoint-based workflows?

Duration: 45 minutes, on demand, at your desk

SharePoint - the 21st Century Process Platform

Learn how SharePoint can become the quintessential 21st Century Process Platform to drive business to the next level of productivity and success!

Join Terry Schurter, Director of Product Strategy, and Mikhail Dikov, Microsoft SharePoint MVP, for a comprehensive discussion on how to leverage SharePoint as a strategic process platform.

Sign up for this webinar today to understand how you can leverage SharePoint to truly change how work gets done.

Duration: 60 Minutes

Case Management Demystified

Unmanageable Processes Impacting More Than Your Bottom Line? Not anymore!

Sign up for this webinar today so you can learn from the BPM experts how to take control of your manual processes and your bottom line with case management. Attend the session and you will receive a FREE COPY of Bruce Silver's whitepaper: 'Case Management: Addressing Unique BPM Requirements'.

Duration: 45 Minutes

The Right Projects at the Right Time with the Right Technology... Discover how BPM can change the economics of your business.

• What are the "right" projects to focus on given the current business environment?
• How do you increase productivity and position yourself for growth, WITHOUT adding people?

Find out how by joining our live webcast featuring a panel of industry experts on Tuesday, September 29th!

Featured Speakers:
• Karen Furtado, SMA
• Marilee Rautenberg, Symetra Financial
• Tom Shepherd, Global 360

Date: September 29th, 1pm EST

View Replay

Industry: Insurance
Duration: 60 Minutes

Develop your BPM Gameplan - design for people, build for change

Join Global 360 and featured guest Forrester Research, Inc to learn how to 'Design for People' and 'Build for Constant Change'.

Register below to learn:
• Why focus on the information worker is critical for process improvement initiatives
• How to design for people to increase productivity gains
• How the next generation of BPM software enables dynamic business applications
• Steps to get started no matter where you are in your process maturity

Featured Speakers:
• Steve Russell CTO and SVP, Research & Development, Global 360
• Connie Moore Vice President, Research Director, Forrester Research

Date: August 6th, 2009, 2pm EST

Duration: 60 Minutes

Too much paper, too much work: Improve Efficiencies Without Breaking the Bank

2009

Explore industry dynamics and best practices that enable leading retail banks to reduce operating costs, and empower staff.

Featured Speakers:

• Christine Pratt, a leading banking industry analyst
• Richard Van Hoever, SVP Customer Service Paper at CitiCards
• Scott Kirkland of Global 360

Industry: Financial Services, Banking
Duration: 60 minutes, including Q&A

How to Cut Costs Without Disrupting the Supply Chain

2009

Revenue down, demand uncertain, how do you cut costs without disrupting your supply chain?

Smart workers at adidas increased revenue without increasing headcount. Find out the inside story on how the company did it - and how you can apply it to your business.

Featured Speakers:

• Kara Romanow, Executive Editor, CGT
• John Hagerty, Vice President and Research Fellow, AMR Research
• Travis Long, Business Solutions Manager, adidas Group
• Cassie Dillon, Vice President, Precision Business Technologies, Inc.

Industry: Manufacturing
Duration: 50 minutes, including Q&A