Management TeamGlobal 360 Management TeamBen Cody Ben Cody is vice president of product management at Global 360, Inc. In this role Ben is responsible for leading product management and product marketing initiatives across the company’s portfolio of BPM and Optimization solutions. Ben has a broad background in enterprise software, with more than 15 years of experience in a variety of research and development and product management leadership roles. Before joining Global 360, Ben led product management for Inovis, Inc.’s integration software business. Prior to Inovis, Ben held a various product and development management positions at Harbinger, Inc. which was acquired by Peregrine Systems in 2003. George Ellis George Ellis joined Global 360 in 2006 as Chief Financial Officer. Previously, Mr. Ellis served as Chairman and Chief Executive Officer of SoftBrands, Inc., Chief Financial Officer of Sterling Software, Inc., Chief Financial Officer and Founder of Sterling Commerce, Inc., a spin-off of Sterling Software, and Executive Vice President and Chief Operating Officer of the Communities Foundation of Texas. From 1996 through 1999, he was a full time law student and business consultant, providing consulting services to various technology-related companies. At this time, Mr. Ellis is Chairman of the Board of Directors for SoftBrands, Inc., is a member of the Board of Directors of PeopleSupport, Inc., and Blackbaud, Inc., and serves on the Board of Advisors to the law school at Southern Methodist University and the Advisory Board of the Entrepreneurs Foundation of North Texas. He is also actively involved in several civic organizations. Mr. Ellis is a Certified Public Accountant and an attorney in the State of Texas, and he received a B.B.A. in Accounting from Texas Tech University and a J.D. from Southern Methodist University's Dedman School of Law. Patricia McArdle Patricia McArdle joined the Eastman Software business in 1997 and became General Counsel in 1999. Prior to this time, she was counsel to a publicly held software company. Other positions included law firm experience in commercial real estate as well as in house experience in commercial banking. At Global 360, Mrs. McArdle is responsible for a broad range of legal activities of the Global 360 companies, such as licensing, contract negotiation, property leasing and mergers and acquisitions. She holds a B.A. from Brown University and a J.D. from Boston College Law School. Lucy Norris Lucy Norris is Vice President of Product Management for the Global 360 product portfolio. Responsible for the overall delivery of the Global 360 product line from initial requirements through customer success, Ms. Norris is the executive sponsor of the Customer Advisory Team, a group of key Global 360 customers worldwide who validate product assumptions and delivery plans. Ms. Norris joined Global 360 in August 2000 as Vice President of Customer Service where she was a lead designer of Global 360 Investment Protection Program. More recently, she led the Global 360 WMS products. Prior to joining Global 360, she spent 17 years at Wang and three years at Eastman Software, Inc. in several product and leadership positions. John Pierson John provides more than 25 years experience in sales and marketing management to Global 360, providing leadership for Global Sales, Professional Services, Customer Care and all Sales Support Operations across the company’s portfolio of BPM, Intelligence and Optimization solutions. Before joining Global 360, John was vice president of the Americas for Hyperion, responsible for driving sales, services and field marketing strategies in the North American and Latin American markets. Prior to this, John was vice president of the company’s channel organization, strengthening Hyperion’s partnering strategy and relationships with top global system integrators. Previously, John held various positions with Intermec Technologies, including vice president of Global indirect sales and vice president and general manager of North American and Latin American indirect sales. John served as director of global alliances and manager of global alliances and sales at SAP America, where he established a global alliance program and managed sales, marketing and alliances groups. Prior to his tenure at SAP, John held sales and management positions at HP an AeroPulse. Steve Russell Steve Russell joined Global 360 in March 2001 upon Global 360’s acquisition of ViewStar Corporation from Avaya, Inc. Since joining Global 360, Mr. Russell has been instrumental in providing leadership for all research and development and other activities throughout the organization. Mr. Russell has broad experience in managing and developing workflow and data-automation system software. Before joining Global 360, he was chief technology officer of Avaya’s Customer Relationship Management Division. Prior to Avaya, Mr. Russell served more than 10 years in management at ViewStar Corporation.  |
 "With Global 360 we have been able to absorb staff attrition by 14.5%. We have increased the number of cases by 30% and increased the underwriters capacity by 20%." — Marilee Rautenberg  
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