Lucy Norris
Senior Vice President, Worldwide Customer Care and Maintenance
Lucy Norris serves as Senior Vice President of Global 360's Worldwide Customer Care and Maintenance business and is responsible for maintenance services strategy, pricing, packaging, delivery, revenue and profitability. Ms. Norris and her team provide round-the-clock support to Global 360's worldwide customer base through innovative maintenance programs designed for mission critical Process and Document applications. In addition, Ms. Norris oversees Global 360's document capture and conversion service business and has a 25-year background in departmental and enterprise solutions and has held executive and leadership positions in Product Management, Customer Care, Product Development and Business Operations. Ms. Norris joined Global 360 at its inception in September 2000 having spent two years with Eastman Software, Inc. (a wholly owned subsidiary of the Eastman Kodak Company) and seventeen years with Wang Laboratories, Inc.
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Global 360 Literature
Read more about how Global 360 is changing how work gets done.
- Global 360 Process & Document Management Solutions Overview
- Global 360 viewPoint Assessment
- Process 360: Business Process Management Suite
- viewPoint Applications: BPM Designed for You
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